Contact
Contact information
We are happy to help you choose the right product, process an order or handle a complaint. Feel free to reach out via any of the channels below — we usually reply within a few hours on business days.
Get in touch
- E-mail: info@example.com
- Phone: +420 777 123 456
- Store address: Vzorová 12, 170 00 Prague 7, Czech Republic
Store and personal pick-up opening hours
- Monday – Friday: 9:00 – 18:00
- Saturday: 10:00 – 14:00
- Sunday and public holidays: closed
Billing details
The e-shop is operated by Vzorový obchod s.r.o., registered office Vzorová 12, 170 00 Prague 7, Company ID 12345678, VAT ID CZ12345678, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 123456. We are a VAT payer.
Customer support
When asking about a specific order, please always include the order number in your e-mail — it helps us reply faster. Complaints should be sent to the store address together with the filled-in complaint form available in the Terms and Conditions section.
Follow us
We share news, product launches and discounts on social media as well. You can find us on Facebook, Instagram and YouTube under the handle @ourstore.